Privacy Policy

At Burma Trésor Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping addresses.
• Payment Information: Payment card details (processed securely through our payment providers).
• Order Information: Details about the products you purchase and your order history.
• Technical Information: IP address, browser type, device information, and cookies.
• Communication: Any correspondence you send to us via email, phone, or contact forms.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfil your orders
• To communicate with you about your order, enquiries, or consultations
• To provide customer support and respond to your requests
• To improve our website, products, and services
• To send you marketing communications (only with your consent)
• To comply with legal obligations and protect our rights

3. Legal Basis for Processing

Under UK data protection law, we process your personal data on the following legal bases:

• Contract Performance: To fulfil our contract with you when you place an order.
• Legitimate Interests: To operate our business, improve our services, and communicate with customers.
• Consent: Where you have explicitly agreed (e.g., marketing emails).
• Legal Obligation: To comply with legal and regulatory requirements.

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Payment Processors: Stripe, PayPal, and other secure payment providers.
• Shipping Providers: Courier services to deliver your orders.
• Service Providers: Third-party services that help us operate our website and business.
• Legal Authorities: When required by law or to protect our rights.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Order and transaction data may be kept for up to 7 years for accounting and legal purposes.

6. Your Rights

Under UK data protection law, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your data (subject to legal obligations).
• Restriction: Request that we limit how we use your data.
• Objection: Object to our processing of your data for certain purposes.
• Portability: Request that we transfer your data to another organisation.
• Withdraw Consent: Withdraw your consent to marketing communications at any time.

To exercise any of these rights, please contact us at contact@burmatresor.com

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can manage or disable cookies through your browser settings, though this may affect your experience on our site.

8. Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: